Greenway Kia West

I had an exceptional experience at Key West with Alex and his team. They went above and beyond what other dealerships would do to get me the car I wanted within 12 hours. I highly recommend Key West, and especially Alex.

I had a great car buying experience thanks to Muhammed and his team! He was extremely helpful when I needed to test drive a car and he was understanding when I needed accommodations for my two babies. He made the process smooth and helped me get all of the things I was looking for. The gentlemen who helped us with the lease documents was very kind as well and we had a great time talking to him too. I highly recommend this location and their team!

I would like to take this opportunity to sincerely thank the Greenway Kia West, and especially two individuals, for the way they handled and supported my case over the past year and a half. The first person I would like to mention is Kerem, who helped me purchase a used Toyota Corolla on the third day after my arrival in the United States here at the KIA dealership. Toward the end of last year, the time came when we had outgrown the car and needed something larger. I returned to the dealership to look around, where I was introduced to Daniel. He first showed me a Toyota Camry, but after I realized it was not really what I was looking for, we asked if it would be possible to see a K4 and a K5 as well. I immediately fell in love with the K5. The following six months were mainly focused on building my credit history, and the situation became even more urgent when my Toyota was totaled in March, making it necessary for me to purchase a new car. After about a month of intensive work and effort, I was finally able to take home the K5 in April. I would especially like to highlight Kerem’s dedication and hard work. He did everything possible to help the banks look favorably upon my application, despite the fact that I had only been living in the United States for a relatively short time. I would also like to specifically mention Daniel, who was always there whenever I arrived at the dealership. It did not matter whether I simply wanted to look at the available colors or ask questions about different trim levels and features — he was always ready to help and provided me with the highest level of support and professionalism. Both of them were also present when I picked up the car, which meant a great deal to me personally. I can honestly say that I will absolutely purchase my next vehicle here as well, and I truly hope that Kerem and Daniel will once again be there to assist me.

We purchased a used 2023 Subaru Ascent from them earlier this week. When we test drove the car we noticed it had not been cleaned very well, particularly the interior. I even mentioned to our sales rep that the car is pretty dirty and asked if it would be well detailed if we decided to purchase and was assured it would be. During the purchase negotiations they would not move on the price, not even a single dollar but the car was still a good deal and in our budget so we decided to purchase. We were also promised a full tank of gas as part of the purchase deal. After all paperwork was done, I had to leave for a meeting and left my wife and stepson to wait on the car to be cleaned and interior detailed. When complete they left dealership without realizing that the gas tank was only half full and the interior had not had any additional cleaning done from our test drive. The exterior was cleaned but excess tire shine flung all over vehicle on drive home and fender wells were dirty still. When I got home, i was upset obviously and called the sales manager to discuss issues and he offered to have us bring car back and they would fill up tank and clean interior but we live 2 hours aways so that was not an option. My wife and I proceeded to spend 2 hours detailing the inside of the car so it felt like we had purchased an "new" car.

I had an absolutely incredible experience at Greenway Kia West, and I have to give a huge shoutout to Hazem for making it unforgettable. I just purchased the first 2027 Kia Telluride Hybrid from their dealership, and from start to finish, Hazem was nothing short of amazing. He was professional, courteous, and genuinely invested in helping me every step of the way. He made the entire process smooth, stress-free, and actually enjoyable—which is not something you always expect when buying a car. What really stood out was that his service didn’t stop after the sale. Hazem followed up to check on how I was doing with the vehicle and even helped me get set up for my first service appointment. That level of care and attention is rare and truly appreciated. If you’re planning to visit Greenway Kia West, do yourself a favor and ask for Hazem. He goes above and beyond, answers every question with honesty, and treats you with respect the entire time. The whole team is straightforward and courteous, but Hazem really sets the bar. Couldn’t be happier with my experience!